Custom Neon Signs Policy

Shipping
Production time: 10 business days

Transportation time: 4-8 business days
* Due to the pandemic there is a possibility for a small delay. We have no control over this delay. Please refrain from ordering from us if you are in a rush *

Returns and Exchanges 
Once an order is placed there are no cancellations or changes accepted under any circumstances.
Disclaimer:
Due to material limitations, we cannot produce 100% identical design drawings.
We will send mock up to get customers approval before we start production on each design.

We do NOT accept customize LED neon sign return or refund.
We ask that you inspect your sign upon arrival, if there is any issues you must contact us within 7 days. If an item arrives damaged of any sort you are to file a claim with the postal courier which is UPS. We are not responsible for any damages made by the transportation courier. 
 
At Boujee Branding we are not  responsible for shipping delays, lost packages marked delivered but not received, or merchandise damaged during transport. Customer must contact courier.
 
Please wait at least 8-10 business days before you submit inquiries regarding your order.
 
If there is any problem with your dimmer cord , we will resend or send replacement dimmer within 90 days of order .
Please consider this information  before ordering. Thank you  for understanding.